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Financial Services24 employeesCalgary, AB

Northstar Financial Advisors

Implemented in 45 days

Key Results

$0 extra

CRM Cost

Included in membership

40% faster

Lead Response

With integrated workflows

100%

Compliance Docs

Auto-generated and audit-ready

100%

Advisor Adoption

Full team using CRM in 2 weeks

The Challenge

As a wealth management firm, Northstar needed enterprise-grade security but couldn't justify Salesforce Financial Services Cloud ($5,000+/month) plus separate IT and security vendors. Their advisors were using spreadsheets to track clients because the CRM was too expensive and disconnected from their operations.

The Solution

TSSAC deployed the integrated CRM with financial services customizations, connected it to Microsoft 365 for seamless email and calendar sync, and implemented the security monitoring their regulators required. Advisors now have a single dashboard for client relationships, compliance documentation, and IT issues.

"The CRM alone would have cost us $4,000/month with Salesforce. Getting it integrated with our IT operations and security? That's what makes TSSAC different. Our sales team can finally see which prospects are engaging without juggling three dashboards."
SB

Sarah Blackwood

VP of Sales, Northstar Financial Advisors

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